Welcome to Charitable!

Thank you for joining us and taking the time to review our guidelines. These Terms of Service help ensure that Charitable remains a safe, supportive space for both those offering help and those receiving it. Together, we’re working to create positive change – one act of kindness at a time.

These terms explain how our relationship with you works while you’re using the Charitable.org platform. Please take a moment to read through them carefully.

By accessing or using our website, mobile app, or any part of the Charitable platform, you agree to follow the terms outlined below. You also consent to the jurisdiction of the Federal District Court for the judicial district in which our address is located.

These terms may be updated periodically, so we recommend checking back from time to time. By continuing to use our services after any changes, you acknowledge and accept the updated terms. You also may be subject to additional terms of service that may apply when you use our affiliate or third-party services, third-party content or third-party software.

Who We Are

In this document, “Charitable,” “we,” “our,” or “us” refers to the platform operated by CharitableHub.Org. This includes the Charitable iOS and Android apps, our main website, and any other related features or services we provide.

By using Charitable, you also agree to any other policies we publish – such as our Privacy Policy, Community Guidelines, and Registration and Verification Guidelines.

For details on how we collect and manage personal data, please refer to our Privacy Policy.

If you have questions or need clarification, feel free to reach out to us at [email protected]. In the event of any disagreements, please note that the English version of our Terms of Service will be the legally binding version.

© CharitableHub.Org. All rights reserved. These terms replace any previous versions.

About Charitable and What We Do

Charitable is a digital platform designed to connect donors – both individuals and businesses – with registered charities, nonprofit organizations (NPOs), and NGOs working to improve society and the environment.

Our platform provides the tools to support worthy causes by enabling donations to approved beneficiaries. Donors are free to choose which campaigns or organizations they’d like to support, and how much they wish to contribute. The minimum donation amount is R10.00.

Only organizations that have been verified and approved on our platform are eligible to receive funds. We do our best to ensure that every listed organization is legitimate and qualifies to receive donations. If a group isn’t on our database, they can’t receive contributions through Charitable.

Donation Process and Disbursement

All donations on Charitable are made online using payment methods provided on our platform, including credit and debit cards.

Once a fundraising cycle ends, the collected funds – minus applicable processing fees, platform transaction charges, and any required taxes – are transferred to the designated bank account of the approved beneficiary within 30 days.

For emergency or high-priority campaigns (such as disaster response efforts), we may speed up the payout process and transfer funds every 14 days, provided the initiative has been verified and meets our criteria for expedited processing.

We follow industry standards to securely process donations and verify beneficiary accounts, ensuring funds are delivered accurately and safely.

Please refer to our Pricing and Fees Policy for details on how fees are handled, disbursement schedules, and security protocols.

Important: At Charitable, we do our best to offer a safe and reliable platform for giving. However, please keep in mind that we are not a financial advisor, broker, bank, or charity. The choice to support a particular organization is always yours, and we encourage you to give thoughtfully based on what feels right for you. Please note that donations are non-refundable, additionally, we are not liable for financial losses resulting from donations, fraud, or third-party actions.

Membership for Charities and Organizations

The “Commencement Date” for an organization refers to the date it is officially approved to use Charitable’s services. From that point, Charitable will provide access to its platform, and the organization agrees to follow all relevant policies and obligations as outlined in these Terms of Service.

If you’re interested in registering your organization – or need to terminate an existing membership – please reach out to us for guidance on [email protected]

Charitable reserves the right to suspend or permanently remove a beneficiary’s account if it is found to be in violation of our Terms of Service or registration criteria.

Please note that approved beneficiaries are not considered vendors of Charitable and are not compensated by us for their content, campaigns, or causes. To help keep beneficiary accounts current, Charitable may offer incentives for sharing content, updates, and impact stories that donors can view.